Shipping policy
Shipping Policy
Last Updated: June 2026
Welcome to Myhavenworld.com. We are committed to delivering your orders quickly, securely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
Order Processing
All orders are processed within 1–3 business days after order confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays. During periods of high order volume, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Coverage
We currently ship across India and may expand our shipping destinations in the future.
If you have any questions regarding delivery availability to your location, please contact our support team before placing your order.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping promotions on selected products or orders.
Estimated Delivery Time
Delivery times may vary depending on your location and courier partner availability.
Typical delivery estimates are:
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Metro Cities: 3–5 Business Days
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Tier 2 & Tier 3 Cities: 4–6 Business Days
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Remote Locations: 7–9 Business Days
Please note that delivery timelines are estimates and are not guaranteed. Delays caused by weather conditions, transportation issues, public holidays, natural disasters, or courier service disruptions are beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 24–48 hours for tracking details to become active in the courier's system.
Cash on Delivery (COD)
Cash on Delivery may be available for eligible locations and products.
To ensure smooth order fulfillment and reduce fraudulent orders, we reserve the right to verify COD orders before dispatch. Orders that cannot be verified may be cancelled at our discretion.
Incorrect or Incomplete Addresses
Customers are responsible for providing complete and accurate shipping information at checkout.
Myhavenworld.com is not responsible for delivery issues, delays, or losses resulting from incorrect, incomplete, or invalid shipping addresses provided by the customer.
Lost, Delayed, or Damaged Shipments
Lost or Delayed Orders
If your package appears to be significantly delayed, please first contact the courier service using your tracking number. If you still require assistance, our support team will be happy to help investigate the issue.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of:
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The damaged item
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The shipping package
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The shipping label
We will review the case and work toward an appropriate resolution.
Customs, Duties & Taxes
For any future international shipments, customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer and are not included in product or shipping prices.
Force Majeure
Myhavenworld.com shall not be held liable for shipping delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, pandemics, transportation disruptions, or courier service interruptions.
Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
Myhavenworld.com
📧 Email: tanwar.prince198@gmail.com
Customer Support Hours:
Monday – Friday
10:00 AM – 6:00 PM (IST)
We aim to respond to all customer inquiries within 24–48 business hours and appreciate your trust in shopping with Myhavenworld.com.