Refund policy
Return, Refund & Replacement Policy
Last Updated: June 2026
At Myhavenworld.com, we strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, please review our Return, Refund & Replacement Policy below.
7-Days Return Policy
We offer a 7-days return policy. Customers may request a return within 7 days of receiving their order.
To be eligible for a return, the item must:
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Be unused and in the same condition as received.
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Be returned in its original packaging with all tags, accessories, and components included.
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Be accompanied by proof of purchase or order confirmation.
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Not show signs of use, damage, alteration, or misuse by the customer.
Returns that do not meet these requirements may be rejected.
How to Request a Return
To initiate a return, please contact us at:
Please include:
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Order Number
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Full Name
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Contact Number
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Reason for Return
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Photos or videos (if the item is damaged, defective, or incorrect)
Our team will review your request and provide further instructions if the return is approved.
Return Shipping Instructions
Returns should only be sent to the return address provided by our support team after your return request has been reviewed and approved.
Items returned without prior authorization may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If you receive:
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A damaged item
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A defective product
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An incorrect item
You must contact us within 48 hours of delivery and provide clear photos or videos showing the issue.
After verification, we may offer:
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A replacement
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A refund
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Store credit (where applicable)
The appropriate resolution will be determined based on the specific case.
Replacement Policy
Eligible products may qualify for a replacement if:
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The item received is damaged.
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The item received is defective.
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The wrong item was delivered.
Replacement requests must be submitted within 14 days of delivery.
Replacement approval is subject to verification by our support team.
Non-Returnable & Non-Refundable Items
The following items are not eligible for returns or refunds unless they arrive damaged or defective:
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Personal care and hygiene products
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Beauty and skincare products that have been opened or used
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Customized or personalized products
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Digital products and downloadable content
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Gift cards
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Clearance, promotional, or final-sale products
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Products damaged due to misuse, negligence, or improper handling
Order Cancellation Policy
Orders may be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests may not be possible.
If a shipped order is refused or rejected at delivery, applicable shipping and handling charges may be deducted from any eligible refund.
Cash on Delivery (COD) Orders
For Cash on Delivery orders, approved refunds will be processed via:
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UPI
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Bank Transfer
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Any other mutually agreed payment method
Refunds will not be issued in cash.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be processed within 7–10 business days.
Please note that banks and payment providers may require additional time for the refunded amount to reflect in your account.
Late or Missing Refunds
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
We will investigate the matter and assist you as quickly as possible.
Fraud Prevention & Abuse
Myhavenworld.com reserves the right to refuse returns, refunds, replacements, or exchanges in cases involving:
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Suspicious activity
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Excessive return requests
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Product misuse
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False damage claims
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Violation of our return policy
Contact Us
For any questions regarding returns, refunds, replacements, or cancellations, please contact:
Myhavenworld.com
📧 Email: tanwar.prince198@gmail.com
We are committed to providing fair and transparent support to all our customers.